Terms & Conditions

Terms & Conditions

Last updated: 17 February 2026

Welcome to Your Aussie Uncle. By accessing our website at youraussieuncle.com.au and purchasing our products or services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. About Us

Your Aussie Uncle provides online Australian English education courses and related digital products. Our website is youraussieuncle.com.au.

2. Definitions

“We”, “Us”, “Our” refers to Your Aussie Uncle / SpeakAussie.
“You”, “Your” refers to the user or purchaser of our products and services.
“Products” refers to online courses, digital downloads, and any other offerings available through our website.
“Platform” refers to our website, including the learning management system (Tutor LMS) and e-commerce functionality (WooCommerce).

3. Account Registration

To purchase and access our courses, you may need to create an account. You are responsible for:

• Providing accurate and current information
• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products & Services

Our products are digital online courses delivered through our learning management system. Upon purchase:

• You receive a personal, non-transferable licence to access the course content
• Course access is granted to the individual purchaser only
• Course content may be updated from time to time at our discretion
• We reserve the right to modify, discontinue, or update course content without notice

5. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. Payment is processed securely via Stripe. By making a purchase, you agree to Stripe’s terms of service.

We reserve the right to change prices at any time. Price changes will not affect orders already completed.

6. Refund Policy

We offer a 30-day money-back guarantee on our courses. If you are not satisfied with your purchase, you may request a full refund within 30 days of the purchase date by contacting us at the email address listed on our Contact page.

Refund conditions:

• Refund requests must be made within 30 days of purchase
• We may ask for brief feedback to help us improve
• Refunds will be processed to the original payment method within 5–10 business days
• Abuse of the refund policy (e.g., repeated purchases and refunds) may result in future purchase restrictions

7. Intellectual Property

All content on our website and within our courses — including but not limited to text, videos, audio, images, graphics, course materials, the S.A.F.E. Roadmap, the C.O.N.F.I.D.E.N.T. Method, and branding — is the intellectual property of Your Aussie Uncle / SpeakAussie and is protected by Australian and international copyright laws.

You may not:

• Copy, reproduce, distribute, or share course content with others
• Record, screenshot, or capture course video or audio content
• Resell, sublicence, or commercially exploit any of our content
• Use our branding, logos, or trademarks without written permission

8. Acceptable Use

When using our platform, you agree not to:

• Share your account credentials with others
• Attempt to access content you have not purchased
• Use the platform for any unlawful purpose
• Harass, abuse, or harm other users or staff
• Introduce viruses, malware, or other harmful code
• Reverse engineer or attempt to extract source code from the platform

9. Privacy

Your privacy is important to us. Our collection, use, and storage of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Third-Party Services

Our website uses third-party services including but not limited to:

• Stripe for payment processing
• WooCommerce for e-commerce functionality
• Tutor LMS for course delivery

Your use of these services is subject to their respective terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by Australian law:

• Our courses are provided for educational purposes only and do not guarantee specific outcomes
• We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or platform
• Our total liability to you for any claim shall not exceed the amount you paid for the relevant product

Nothing in these Terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

12. Dispute Resolution

If you have a dispute regarding our products or services:

1. Contact us first — we will endeavour to resolve the matter informally within 14 business days
2. Mediation — if we cannot resolve the dispute informally, either party may refer the matter to mediation administered by the Australian Disputes Centre (ADC)
3. Governing law — these Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales

13. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If our products come with guarantees that cannot be excluded under Australian Consumer Law, our liability is limited to re-supplying the services or paying the cost of having the services re-supplied.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us through our Contact page.