Privacy Policy
Last updated: 1 May 2026
Introduction
Your Aussie Uncle (“we,” “us,” “our”) is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, purchase the Complete Aussie Workplace English Course (“the Course”), or interact with us.
This policy applies to:
- Website: youraussieuncle.com.au
- Course platform: Tutor LMS (hosted on youraussieuncle.com.au)
- The 90-Second Aussie app at speak.youraussieuncle.com.au
- Social media: @youraussieuncle
Information We Collect
2.1 Information You Provide to Us
When you purchase or interact with the Course, we may collect:
- Your name
- Your email address
- Your billing or payment information (processed securely by our third-party payment provider; we do not store card details)
- Your city, state, or country of residence (if voluntarily provided)
- Your first language or country of origin (if voluntarily provided, for the purpose of tailoring educational content)
- Messages, feedback, or questions you send us via email or social media
- Posts or content you share in the private community group
2.2 Information Collected Automatically
When you visit our website or access the Course platform, we may automatically collect:
- Your IP address and general location data
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Course progress and engagement data (e.g., lessons viewed, completion rates)
2.3 Cookies and Tracking Technologies
Our website and the Course platform may use cookies and similar technologies to improve your experience, analyse traffic, and support marketing. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of the website or Course.
How We Use Your Information
We use your personal information to:
- Process your purchase and provide access to the Course
- Deliver Course content, updates, and bonus materials
- Communicate with you about your purchase, including receipts, access instructions, and customer support
- Manage the private community group and live Q&A sessions
- Send you marketing communications about related products or services (only with your consent; you may unsubscribe at any time)
- Improve our Course, website, and services based on usage data and feedback
- Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Tutor LMS (our course hosting platform, running on our website) to deliver the Course and manage your enrolment
- Email marketing tools (e.g., Kit/ConvertKit) if you have opted in to marketing communications
- Analytics providers (e.g., Google Analytics) to understand how our website and Course are used
- Meta (Facebook) for ad measurement and audience matching. We share hashed (SHA-256) email and first name; raw personal information is not transmitted
- Legal or regulatory authorities, if required by law or to protect our legal rights
We use the following service providers in relation to The 90-Second Aussie app (speak.youraussieuncle.com.au):
- Stripe (USA) — payment processing
- Resend (USA) — transactional email delivery (welcome emails, login links)
- ConvertKit / Kit (USA) — marketing email delivery and list management
- Vercel (USA) — web application hosting and edge delivery
- Neon (AWS Sydney, Australia) — secure customer database storage
Personal information shared with these providers is limited to what is strictly necessary to deliver the service (e.g. email address and first name for account creation and transactional emails).
All third-party service providers are required to handle your information in accordance with applicable privacy laws.
Data Storage and Security
Your personal information is stored on secure servers operated by our third-party platforms. While we take reasonable steps to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as reasonably necessary to provide the Course and fulfil the purposes described in this policy, or as required by law. If you request deletion of your account and data, we will process your request within 30 days, subject to any legal obligations to retain certain records.
International Data Transfers
Some of our third-party service providers may store or process data outside of Australia. Where this occurs, we take reasonable steps to ensure your information is treated in accordance with Australian privacy standards.
Your Rights
Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your personal information (subject to legal exceptions)
- Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly
- Make a complaint about how we handle your personal information
To exercise any of these rights, contact us using the details in the Contact Us section below.
Children’s Privacy
The Course is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a person under 18, we will take steps to delete it promptly.
Third-Party Links
Our website and Course materials may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the Course platform. The updated policy will be effective from the date stated at the top of this document.
Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond to your complaint within 30 days.
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
James Alexander Ashbridge
Trading as: Your Aussie Uncle
ABN: 88 507 066 031